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FAQ

Here you can find answers to common questions about quality, products, postage, ordering and delivery.
But feel free to contact me if you require more info.
Q. Are your images protected by copyright.
A. Yes. All images on this site are owned by Suzanne Whitmarsh, click here for more details

Q. Does the image cover the whole of the size of the print, like a poster.
A. No not quite, the size of the paper regardless of size includes a white border of 5cm.
My print sizes are in metric and ready made frames are widely available online and at some framers. Your print is all ready to pop in the correct frame size.
Mounted and framed prints are available from art fairs or local exhibitions.

Q. Can I return a print or painting if I change my mind.
A. Yes you can! Please contact me within 7 days and return within 14 days in new condition and in original packaging. Tracking number required.
PLEASE NOTE: Postage costs will not be refunded but full payment for item will be refunded as soon as item has been received.
Return postage costs may be considerably more than original postage costs.
I want you to be happy with your order. If there is a problem with your order, please contact me so I can help resolve any issues.

Q. Are your prints are in high st stores. Does this include limited edition prints.

A. NO....Suzanne Whitmarsh limited edition prints and paintings are NOT available in high st stores.
I graphic design for a company but this is under the name Suzanna May and this is completely separate from my art.

Feel free to contact me with any questions.